Frequently Asked Questions
The answers to your most frequently asked questions...
Which areas do you service?
Shred Easy will provide services almost everywhere in the United Kingdom.
Why should I use Shred Easy when I can shred myself?
Not only is it less secure, but also the finances are definitely against you. The Shred Easy service is dramatically quicker, easier, more convenient and less costly than in-house programmes. You can literally spend weeks shredding what Shred Easy can do in minutes.
Can you shred at my premises?
Yes. Many clients prefer this service as they can be totally confident that all their sensitive materials are destroyed before we leave their premises
How much does your shredding service cost?
Our customer service team and will give you a quote based on your needs, completely free of charge, either on the telephone or if your requirements are a little more complex, we will visit you first and carry out a detailed survey of your requirements without any obligation.
Is your shredding process secure?
Yes. Your secure data and documents are collected by our fidelity-bonded two-man crew and placed directly into the mobile shredder, which stays on your premises until shredding is completed. All your shredded materials are compacted and completely destroyed in this secured environment.
How can I be guaranteed that my sensitive documents have been completely destroyed?
At the end of every shredding operation we issue you with a Certificate of Destruction, confirming that your materials have been completely destroyed. You or your designated representative can also come out to the mobile shredding unit if you wish, to witness the shredding process.
What happens to the paper after it has been shredded?
The destroyed documents, in the form of confetti-sized pieces, are transported to our own facility in our secure mobile shredding units, where they are recycled to return as household and office paper products.
Do you shred non-paper items?
Yes. Clothing, uniforms, computer discs and computer equipment, virtually anything.
Do you recycle the paper that you shred?
Yes. All your materials are recycled
We store our records so why do we need to shred them?
The period of time that business records are stored is normally determined by a retention schedule that reflects the records’ usefulness to the organisation as well as any legal obligation, for example the retention of financial accounts. From a risk management perspective, once this period has passed, the only acceptable way of discarding these records is to destroy them using a method that ensures their complete destruction. Documenting the exact date and method used for destruction is not only prudent but a legal requirement.
Why should I use a BSIA registered company to do my shredding?
The BSIA (British Security Industry Association) is the professional trade association for the security industry in the UK. Its aim is to help its member companies succeed in an ever-changing and highly competitive business environment. A vitally important element of this is ensuring its members provide the highest possible standard of products and service to their customers. Over 500 BSIA members are responsible for more than 70% of UK security business, including CCTV, access control, manned security, information, data destruction, physical security, cash-in-transit, alarm manufacture, distribution and installation.
We use a recycler for our document destruction so why would I need a shredding service?
Recycling services are not designed to provide security. Company material is stored and transported in its entirety and therefore any confidential information it contains is unsecured and open to scrutiny.
We have in-house shredding facilities so why should I use your service?
In-house shredding can pose a health and safety risk to the personnel involved exposing you to the risk of expensive litigation. It is much more cost-effective to deal with a shredding company. Amortisation of a shredder, as well as labour, maintenance and disposal costs are usually much higher than expected - not to mention the noise, mess and dust produced by an office shredder and the fact that employees need to separate paper, remove paper clips and staples, etc.
Who needs shredding services?
Under the Data Protection Act, any organisation that handles customer, employee or company information should consider a secure data destruction programme. Shredding of confidential data will help protect your organisation and your employees from identity theft, government fines, legal actions, damaging PR, and exploitation by your competitors.
If you take our documents away, how do we know they're shredded?
Though many people give the benefit of the doubt, this is a very serious question. YOU CAN NEVER BE CERTAIN, which is why you should always use a BSIA or NAID, certified company. These organisations abide by a code, which ensures that the destruction process is carried out correctly.
How often do you come to collect and shred our materials?
This depends on each individual organisation and the amount of sensitive information they produce. We would determine the frequency and volumes of data that you generate and schedule our visits accordingly – whether it be daily, weekly monthly, quarterly or even annually, quite simply we tailor the service to suit you.
Do I have to remove binding, paper clips or staples from my documents?
No.
What types of documents should shredded?
The list of potentially sensitive data is endless but would include: financial plans, forecasts and statements, invoices, any documents containing social security numbers, appointment books, customer background checks, badges and IDs, bank receipts or statements, cancelled cheques, audits, blueprints, meeting notes, customer addresses and call lists, credit card receipts and statements, classroom or personnel lists, company forms, templates and logos, contracts, copies of birth certificates or marriage licenses, copyright documents, drug screening reports, education records, employee payroll records, expense reports, marketing materials, insurance data, internal memos, legal documents, magnetic media, mailing lists, manuals, market research, medical records, and X-rays, microfiche, motor vehicle records, telephone lists, tax records, purchase orders, rental agreements and leases, staff recruitment records, shipping data, passwords and sign-in logs, signatures on any documents, speeding fines, tax returns, timesheets, training documents, employee reviews and assessments, expenses and receipts, courier documents and delivery records, utility bills and records, visitor logs, warranty registrations, wills etc. etc.
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